Google Business Profile Overview
Introduction to GBP management in Glarify
Updated 2024-12-20
Google Business Profile Overview
Manage your Google Business Profile listings, reviews, posts, and local SEO insights all from Glarify.
What is GBP Integration?
Glarify's GBP integration allows you to:
- Monitor Listings: Track all your business locations in one dashboard
- Manage Reviews: View and respond to customer reviews
- Create Posts: Publish updates, offers, and events
- Analyze Performance: Track local search visibility and engagement
- Audit Health: Identify incomplete or inconsistent listing information
Connecting Your GBP Account
Prerequisites
- Google account with access to your Business Profiles
- Owner or Manager permissions on the listings
- Business Profile API access (granted during OAuth)
Connection Steps
- Navigate to Settings → Integrations
- Click "Connect Google Business Profile"
- Select your Google account
- Grant required permissions:
- View and manage your Business Profiles
- Respond to reviews on your behalf
- Create and manage posts
- Select which accounts/locations to sync
Dashboard Overview
Location Cards
Each location displays:
| Info | Description |
|---|---|
| Name | Business name |
| Address | Full address |
| Status | Verified, Pending, Suspended |
| Health Score | Profile completeness percentage |
| Rating | Average star rating |
| Review Count | Total reviews |
Quick Actions
From the dashboard, you can:
- View location details
- Respond to latest reviews
- Create a new post
- Run a listing audit
- View performance insights
Key Features
Listings Management
- View and edit business information
- Update hours, categories, and attributes
- Add photos and videos
- Manage multiple locations
See Listings Management for details.
Reviews & Q&A
- Monitor new reviews in real-time
- Respond to reviews directly from Glarify
- Track review sentiment over time
- Answer customer questions
See Reviews & Q&A for details.
Posts & Updates
- Create update, offer, and event posts
- Schedule posts in advance
- Track post performance
- Repurpose across locations
See GBP Posts for details.
Performance Insights
- Search queries that found your business
- Views on Search vs Maps
- Direction requests and calls
- Website clicks and messages
See GBP Insights for details.
Multi-Location Management
For Businesses with Multiple Locations
- View all locations in a single grid
- Filter by region, state, or status
- Bulk actions across locations
- Compare performance between locations
Agency Features
If managing multiple clients:
- Separate accounts per client
- White-label reporting
- Client-specific access controls
- Aggregated performance views
Best Practices
Profile Completeness
- Fill out all available fields
- Add high-quality photos
- Keep hours up to date
- Respond to all reviews
Local SEO Tips
- Use consistent NAP (Name, Address, Phone)
- Add relevant categories and attributes
- Encourage customer reviews
- Post regularly with updates